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Instructions
for Running the eCLAIMS updates received from Broyles in an email directly from the Internet
or major updates directly from this web site. |
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This update includes all prior updates. |
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This update is not for Oregon THIN Providers. Click here if
you are in Oregon. |
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Click here to start the UPDATE. This link is not
active yet. |
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Read the instructions below before starting the update.
Your screens may be different.
Click here to print instructions. |
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This web page will be for updates you can run directly from here.
Follow the same instructions for updates that you receive from Broyles in
an email specifically for you. |
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1. After clicking "Click here to start the UPDATE" or the link
in an email from Broyles, the first dialog box
will be the File Download- Security Warning. Click on "Run". You may have
to click "OPEN" in the dialog box that opens for you. The update will
begin to download to a temporary folder on your computer and will run from
there. If your only option is to "SAVE"
click here for instructions to save the update to your desktop. You will
run the update from there. |
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2. After clicking "Run" or "OPEN" above, the
update file will download to a temp folder on your hard drive. When this
is finished you should see a Security Warning
dialog box click "Run". |
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| 3. At this dialog box click "Extract".
The default path "C:\eCLAIMS" to extract the update files to is listed
below the "Folder to extract files to". Do not change this unless you know
your eCLAIMS is not installed in the default location or you have 2
installations of eCLAIMS in different folders. Click the square box with 3
periods to navigate to the folder your eCLAIMS is installed in. Then
select "Extract". You will start at the beginning and run through
the entire update steps 1-7 for each installation of eCLAIMS. Click here
to determine where your eCLAIMS is installed. |
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| 4. At this dialog box click on "All" to
confirm file overwrite. The instruction graphic below is just a representation.
The text you see in this box will be different. |
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| 5. There maybe a password required for the
update. If not, move to step 6. Type in the password provided in the fax or email notifying you of this
update. Use lower case letters. Then click "OK". If you do not have a current eCLAIMS
Tech Support contract, one will be sent to you. It is required for
updates.
The instruction
graphic below is just a representation. |
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| 6. The files will begin extracting to the eCLAIMS folder
or the folder you selected. The files being extracted may be different for
newer updates. The instruction graphic below is just a representation. |
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7. The update is complete when this dialog box appears. Click "OK" to
close the dialog box. The number of files extracted will not be the same
for different updates. The instruction graphic below is just a representation. |
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