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NEW GUIDE LINES TO HELP US HELP YOU!! |
IMPORTANT!!! If you are submitting to the Availity Clearinghouse and received an update from us recently you need to update your software. Simply go into eCLAIMS, go to HELP and choose UPDATES. You should see some black text scroll by and eventually see "press any key to continue". This will download the latest version of the program from our server and get you up to date. If this fails to work, or you are still receiving errors, call us to help with the problem. NSF to ANSI We are well aware of this transition and are attempting to get it out as quickly as we can. Below is our status listed by clearinghouse. If your clearinghouse is:
Thank you for your patience and understanding during this transition. Search the NPI Registry Database HERE Instructions for the new Availity Web Portal are here. For questions on reports that you received from your clearinghouse, please contact them first to get a clear picture of what the problem is. Often times errors can be resolved simply by changing a keypunch routine. The May 23rd deadline for removing legacy numbers is here! Concerning electronic claims you will need to remove the legacy numbers for Medicare and Regence claims prior to submitting on May 23rd. Instructions are HERE. For those experiencing errors with sending Blue Cross of Idaho claims through the Availity Web Portal (formerly THIN) which state that the "SUBMITTER AND SUBID NOT FOUND ON TRADING PARTNER AGREEMENT" you will need to run the following utility. Click the link and when prompted choose RUN. This will self extract to your eclaims folder and run the utility. Click HERE for the Availity/BX Idaho fix. . THANK YOU FOR YOUR HELP AND PATIENCE
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